We're working on a fix and hope to have it back online as soon as possible.Thank you for your patience.
Our gift cards can be used both instore and online. Select your preferred retailer to see how to use it.
You can use your gift card at any of our top participating retailers Australia wide.
Your gift card cannot be redeemed at concession or third-party stockists.
Using your card in store is very easy - simply present your gift card at the participating retailer to swipe at the eftpos terminal. Select "SAVINGS," enter the PIN on the back of card and you're done.
If the transaction amount exceeds the card’s balance, you will need to pay for the remaining amount on a different card or cash.
You can check your balance here.
Sorry to hear that. Check out the following reasons your card may not be working:
We take security very seriously, and a major part of that is ensuring that orders are placed by the legitimate cardholder.
If your order is declined during the checkout process, it means we were unable to verify your purchase, and it was declined out of caution.
We recommend placing your order again completing all required details – such as phone number, email, and billing address – that match the card holder’s information. We will then re-assess your order.